Terms & Conditions

• By accessing our website at unitedexpressjewelry.com , you accept these terms and conditions. If you do not agree to these terms, please do not use our site.
• We reserve the right to modify or replace these terms at any time. Changes become effective when posted. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

• Eligibility: You must be at least 18 years old to use our site and make purchases.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring through your account.
• Prohibited Conduct: You agree not to misuse our website, attempt unauthorized access, distribute malware, interfere with website operations, or disrupt another user’s experience. A violation may result in suspension or termination of your account.

• We strive to ensure that product descriptions, prices, specifications, and images are accurate. However, occasional errors or omissions may occur. We reserve the right to correct inaccurate information without prior notice, including after an order has been submitted.
• Product availability is subject to change without notice. We reserve the right to modify or discontinue a product at any time.
• Product images may appear differently depending on screen settings, lighting, photography, and the natural variation of jewelry materials and gemstones.

• Order Acceptance: Submitting an order constitutes an offer to purchase the selected products. We reserve the right to accept, reject, limit, or cancel an order at our discretion.
• Reasons for cancellation may include unavailable inventory, incorrect product information, pricing errors, payment issues, account verification concerns, or suspected fraudulent activity.
• Pricing: Prices displayed on the website are in United States dollars unless otherwise stated. Applicable taxes, shipping, insurance, duties, and handling charges may be added separately.
• Payment: Payment must be completed using an accepted payment method displayed during checkout unless another arrangement has been approved in writing.
• Wholesale pricing, volume discounts, memo arrangements, credit terms, and custom quotations may be subject to separate approval and conditions.

• Processing Time: In-stock orders are generally processed within 2–5 business days after payment and account verification.
• Made-to-order, customized, engraved, resized, memo, or high-volume wholesale orders may require additional processing time.
• Delivery Estimates: Delivery estimates depend on destination, product availability, selected shipping method, carrier operations, customs processing, and other circumstances.
• Shipping Charges: Shipping costs may be calculated during checkout or confirmed by our wholesale team before the order is finalized.
• Jewelry shipments may require insurance, identity verification, and an adult signature at delivery.

Additional shipping information is available in our Shipping Policy.

• Return Policy: Eligible merchandise may be returned in unused, unaltered, and original condition within 14 days of delivery, subject to approval and our applicable return requirements.
• Exchange Policy: Exchanges may be available for qualifying merchandise, subject to product condition, availability, and approval.
• Return Shipping Costs: Return shipping costs are generally the responsibility of the customer unless the item was damaged, defective, or incorrectly shipped.
• Custom, engraved, resized, altered, special-order, final sale, and certain memo products may not be eligible for return or exchange.
• Contact our team before returning merchandise. Unauthorized returns may be refused.

Review the full Returns & Exchanges Policy before initiating a return.

• Disclaimer: The website and its content are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.
• We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.
• To the fullest extent permitted by law, United Express Jewelry Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages resulting from use of the website, products, services, or linked content.

All website content, including text, product information, photographs, graphics, videos, logos, branding, designs, software, and layout elements, is owned by or licensed to United Express Jewelry Inc. and is protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify, publish, display, sell, license, or create derivative works from our content without prior written authorization.

Our website may include links to third-party websites, payment providers, shipping carriers, financing services, or other external platforms.

We do not control and are not responsible for the content, security, availability, privacy policies, or practices of third-party websites or services. Accessing third-party services is at your own discretion.

• Wholesale pricing and trade-account privileges are available only to eligible and approved customers.
• We may request business identification, resale documentation, references, credit information, or other verification materials before approving an account.
• Account approval may be suspended or withdrawn if account information is inaccurate, account terms are violated, or suspicious activity is identified.
• Wholesale prices, minimum order requirements, credit terms, memo privileges, and product availability may change without notice.

Personal information collected through the website is handled according to our Privacy Policy.

By using our website, creating an account, or submitting an order, you acknowledge the collection and processing of information as described in that policy.

We may revise these Terms and Conditions periodically. The updated version will become effective when posted on the website unless otherwise stated.

Continued use of the website after revised terms are posted constitutes acceptance of those revisions.