{"id":49404,"date":"2026-08-04T15:37:12","date_gmt":"2026-08-04T19:37:12","guid":{"rendered":"https:\/\/unitedexpressjewelry.com\/?page_id=49404"},"modified":"2026-08-04T16:31:36","modified_gmt":"2026-08-04T20:31:36","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/unitedexpressjewelry.com\/?page_id=49404","title":{"rendered":""},"content":{"rendered":"
\n
\n

United Express Jewelry Inc.<\/p>\n

Shipping Policy<\/h1>\n

\n Review our order-processing, insured delivery, tracking,
\n international shipping, and wholesale shipment policies.\n <\/p>\n<\/header>\n

\n
\n\n Order Processing<\/span>
\n <\/span>
\n <\/summary>\n
\n

\n Most in-stock orders are processed within 2\u20135 business days after payment and account verification are completed.\n <\/p>\n

\n Made-to-order, customized, resized, engraved, memo, or high-volume wholesale orders may require approximately
\n 7\u201314 business days or longer.\n <\/p>\n

\n Business days are Monday through Friday, excluding federal holidays.\n <\/p>\n<\/p><\/div>\n<\/details>\n

\n\n Shipping Methods and Charges<\/span>
\n <\/span>
\n <\/summary>\n
\n

\n Available shipping methods and charges are displayed during checkout or provided by our wholesale team before the order is finalized.\n <\/p>\n

\n Charges may vary by destination, package value, weight, insurance requirements, and selected delivery service.\n <\/p>\n

\n Expedited shipping may be available upon request, but it does not reduce production or processing time.<\/p>\n<\/p><\/div>\n<\/details>\n

\n\n Insured Delivery and Signature<\/span>
\n <\/span>
\n <\/summary>\n
\n

\n Jewelry shipments may require insurance and an adult signature at delivery.<\/p>\n

\n Customers must provide a complete and secure delivery address where an authorized person can accept the package.<\/p>\n<\/p><\/div>\n<\/details>\n

\n\n Tracking Information<\/span>
\n <\/span>
\n <\/summary>\n
\n

\n Tracking information will be sent to the email address associated with the order after the package ships.<\/p>\n

\n Tracking may take several hours to become active after the shipping label is created.<\/p>\n<\/p><\/div>\n<\/details>\n

\n\n Delivery Estimates<\/span>
\n <\/span>
\n <\/summary>\n
\n

\n Delivery estimates begin after order processing is complete and the carrier has accepted the package.<\/p>\n

\n Weather, holidays, carrier disruptions, customs processing,and other circumstances may affect delivery times.<\/p>\n<\/p><\/div>\n<\/details>\n

\n\n Shipping Delays<\/span>
\n <\/span>
\n <\/summary>\n
\n

\n When an order cannot ship within the expected timeframe, we will contact the customer with an updated estimate and available options.\n <\/p>\n<\/p><\/div>\n<\/details>\n

\n\n Address Accuracy<\/span>
\n <\/span>
\n <\/summary>\n
\n

\n Customers are responsible for confirming that billing and shipping information is accurate before submitting an order.<\/p>\n

\n Additional charges caused by an incorrect, incomplete, or undeliverable address may be charged to the customer.<\/p>\n<\/p><\/div>\n<\/details>\n

\n\n Lost, Missing, or Damaged Packages<\/span>
\n <\/span>
\n <\/summary>\n
\n

\n Contact us immediately if a package is missing, damaged, or delivered with missing merchandise.<\/p>\n

\n Keep all packaging, labels, photographs, and supporting documents while the carrier claim is reviewed.<\/p>\n

\n Claims should be reported within 48 hours of the recorded delivery date.<\/p>\n<\/p><\/div>\n<\/details>\n

\n\n International Shipping<\/span>
\n <\/span>
\n <\/summary>\n
\n

\n International shipping may be available to approved destinations.<\/p>\n

\n International customers are responsible for customs duties, import taxes, brokerage fees, and local assessments unless otherwise confirmed in writing.\n <\/p>\n

\n Customs processing may delay delivery.\n <\/p>\n<\/p><\/div>\n<\/details>\n

\n\n Wholesale and Memo Shipments<\/span>
\n <\/span>
\n <\/summary>\n
\n

\n Wholesale, trade, and memo orders may require identity verification, business verification, payment confirmation, references, insurance approval, or signed documentation.\n <\/p>\n

\n Memo requests are subject to approval and may have separate shipping, insurance, signature, and return requirements.\n <\/p>\n<\/p><\/div>\n<\/details>\n

\n\n Store Pickup<\/span>
\n <\/span>
\n <\/summary>\n
\n

\n Store pickup may be available after confirmation from our team. Do not visit the showroom until the order has been confirmed as ready.\n <\/p>\n

\n Government-issued identification and order verification may be required.\n <\/p>\n<\/p><\/div>\n<\/details>\n

\n\n Contact Us<\/span>
\n <\/span>
\n <\/summary>\n
\n
\n United Express Jewelry Inc.<\/strong>
\n 48 W 48th St, Suite 700
\n New York, NY 10036<\/p>\n

Phone:
\n (212) 391-2992<\/a><\/p>\n

Email:
\n support@unitedexpressjewelry.com
\n <\/a>
\n <\/address>\n<\/p><\/div>\n<\/details><\/div>\n

\n Last updated: August 4, 2026\n <\/p>\n<\/div>\n